Choosing Your Integration Path
API, CSV upload or Customer Portal – which one fits your team and volume.
PEI offers three ways to reward your customers. They can be combined, and you can start with one and add another later. Which options are enabled for a given Seller is shown in your active partnership.
1. API Integration
Your system calls the PEI API to reward (and optionally let customers spend) loyalty currency in real time.
- Best for: e-commerce, apps, booking engines, any automated flow
- Requires: development resources, collecting the customer's loyalty account number
- Enables: Earn, Spend, Convert; webhooks; scheduled rewards
2. CSV Upload
You upload a file with customer emails and amounts; PEI processes the rewards.
- Best for: non-technical teams, campaigns, low to medium volume
- Requires: exporting customer data from your system
- Enables: Earn only
3. Customer Portal
A hosted page where your customers upload their receipt and enter their loyalty account number themselves. qiibee validates and rewards.
- Best for: hotels, retail, in-store use cases, no technical work
- Requires: promoting the portal link or QR code to customers
- Enables: Earn; Spend via vouchers
4. Recommendation
- Start with the Customer Portal or CSV if you want to launch within days.
- Move to the API once volume or automation needs grow.
- Use the sandbox to test the API before going live.
All three paths are described step by step in the Launch Checklist.
Need help? Submit a support ticket or email pei@qiibee.com.